Why is a Service Program Important?
The cost of lost production time is highly dependent on your processes but can be enormous: thousands of dollars, tens of thousands of dollars, or more. Typically, in modern manufacturing environments, prolonged production stops due to equipment failure has to be avoided at all costs, as do potentially brand damaging recalls.
A good service program is therefore the best available option to avoid unplanned downtime. Regular preventive services identify potential reliability issues before they cause downtime and maximizes the performance of your new system for it's entire life.
By investing in a service agreement, you gain:
- Full cost control
- Maximum uptime
- Ongoing compliance
- Maximized performance
- Support from a trusted service partner
Service programs can be tailored to your needs in terms of duration, billing frequency, parts and labor. Often, they also provide remote support and priority service response.